info@mobile-stream.com     General questions, review requests, multiple purchase discounts

support@mobile-stream.com     Support questions

How to get free updates (old app stores)

  • Clickapps, PDATopSoft, PalmGear, MyTreo, Handango, ShareIt: Email us your purchase receipt and we'll send you the download link.
  • Pdassi : if you bought it 70 and more days ago, send us an e-mail. Otherwise use the download link from the purchase confirmation letter.
  • Mobihand : EasyTether and MobiHand accounts


We answer every e-mail within a day or two. If you do not hear back from us, please check your antispam filters or try to contact us from another mail address.

The support language is English. We can reply in German or in French, but it takes some time.

Please double-check your e-mail when making a purchase. If you make a mistake, a purchase confirmation e-mail will not reach you. If you have not received your purchase confirmation e-mail within a day, please contact us from another email address and tell us another e-mail through which you can be reached. We can also fax you the necessary order information or send it by air mail.

Android EasyTether

Please read EasyTether for Android, troubleshooting guide.

USB Modem questions

Please read USB Modem troubleshooting guide.

Card Reader questions

Please read Card Reader troubleshooting guide.

Multiple purchase discounts

If you want to make a multiple purchase, i.e. buy several copies of our apps, please note that volume discounts currently apply to the following programs - EasyTether, USB Modem Palm, USB Modem Windows Mobile, Card Reader, Mobile Jigsaw, Landscape. Email us to get detailed information on volume purchases.